Phone Dialing Software for Automated Outbound Calling
We can support a wide variety of voice message broadcasting projects: we can automatically call your contacts to provide important information, across applications such as marketing messages, product updates, order status and delivery notifications, appointment reminders, political messages, and more.
Auto Dialer Capabilities
VOICE MESSAGE BROADCASTING: Allows us to deliver automated messages to your contacts for low-cost appointment reminders, order status updates, and more.
TEXT TO SPEECH: Allows us to provide dynamic information to your contacts by automatically converting text data into spoken words.
CAMPAIGN AND LIST MANAGEMENT: Allows us to operate multiple outbound and auto dialer campaigns using one or more lists, with robust contact filtering and dialing parameters.
DNC COMPLIANCE: Allows us to comply with applicable calling regulations by handling do-not-call (DNC) requests across our outbound and inbound operations.
DATA IMPORT: We easily import outbound calling lists and contacts with a user-friendly wizard or automatically via FTP.
ACTIVITY REPORTING: Over 100 customizable reports implemented for ACD Queues, Agents, Calls, Campaigns, and more. Thousands of permutations possible.
REAL-TIME REPORTING: Personalized dashboards, views and alerts to monitor real-time call center statistics on ACD Queues, Agents, and Campaigns.
CONTACT HISTORY DATABASE: Maintains contact information and call activity so that it's available for IVR applications and at agents' fingertips while handling calls.
CLOUD APIs: Allows us to build advanced software integrations between call center software and other enterprise software applications.