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News Archive: March 2014
Comcast vows to improve notoriously bad customer service
Following the recent acquisition of Time Warner Cable, Comcast is actively working to improve its notoriously bad customer service, reports CBS News. Continue reading
Exceptional customer service can yield unique benefits for startups
Customer service is important for businesses of all sizes, but it can yield some unique benefits for startups. Continue reading
How important is great customer service?
Recently, Invesp, the creators of a tool that helps companies with AB testing, Website landing page optimization, customer behavioral targeting and more, published an infographic that focuses on just how important it is for businesses to provide great customer service. Continue reading
Stay ahead of the competition with these customer service tips
One of the keys to maintaining a successful business is treating your existing customers well. Continue reading
3 proven ways to increase customer loyalty
Recently, Allegiance.com, a company that helps businesses actively build engagement, published a document that focuses on some of the most basic ways to increase customer loyalty. Continue reading
3 ways poor customer service can negatively impact your company
Compare Business Products, a company that provides comprehensive and objective business product information to buyers at small, medium and large enterprises, recently published a report that focuses on the effects of poor customer service. Continue reading