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Microsoft study highlights the benefits of working from home
Microsoft’s whitepaper, “Work without Walls,” cited in Forbes, shows what employees view as the top ten benefits of working from home. Continue reading
Study finds 34 percent of U.S. companies want to invest in At-Home agents
Employing an at-home workforce lowers costs without compromising quality. Continue reading
As companies become more competitive, they outsource business functions
Increasingly a broad range of companies are realizing the benefits of outsourcing needs beyond their core services or competencies. Continue reading
Improved well-being, productivity and the other benefits of the At-Home business model
There are many benefits of working from home, including improved well-being and control over workspace, which improves employees’ productivity. Continue reading
Are at-home workers more productive? Part 2
Whether working from home pays off in terms of productivity is a hot topic in business circles. Continue reading
Factors to consider when outsourcing your call center: Part 2
In this article, we will address additional factors to consider, such as the representatives’ experience, the company’s range of services and their representatives’ capabilities. Continue reading