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News Archive: Customer Service Advice
How to determine if your customer service is good enough
In a recent article published in the Philadelphia Business Journal, contributor Andy Birol focuses on a few key ways that businesses can determine whether or not their customer service is good enough. Continue reading
Customer service standards all companies should have
In a recent article published on the Business 2 Community website, contributor Spencer Frandsen discusses the importance of setting customer service standards. Continue reading
3 ways to deliver smart customer support
In a recent article published on the Forbes website, MindTouch, a cloud-based platform for knowledge collaboration and multi-channel delivery of customer support documentation, shared some smart customer service tips that all companies can benefit from. Continue reading
Exceptional customer service can yield unique benefits for startups
Customer service is important for businesses of all sizes, but it can yield some unique benefits for startups. Continue reading
Stay ahead of the competition with these customer service tips
One of the keys to maintaining a successful business is treating your existing customers well. Continue reading
3 proven ways to increase customer loyalty
Recently, Allegiance.com, a company that helps businesses actively build engagement, published a document that focuses on some of the most basic ways to increase customer loyalty. Continue reading