Careers: How Do I Apply and Get Hired?

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ViaSource Solutions seeks to maximize the customer experience with every contact.

Look at the open positions on our website and determine which one best matches your income needs, your schedule availability, your skills and your experience. We are not a training ground for people who have never worked in a call center or done customer service work. We are looking for experienced individuals who will benefit from working at home.

A lot of our communication during the application process is by email. Check your email often and your junk mail/spam folders just in case. If you have questions you will be able to ask those questions by email or to our recruiting voice mail line.

  • Apply online at ViaSource Solutions
  • Complete the application questionnaire
  • Upload your resume
  • Certify your internet connection speed ( you will receive instructions by email)
  • Certify your computer (you will receive instructions by email after you certify your internet)
  • Certify your personal information; agree to a background check
  • Complete a voice recording by logging into our call center system and following the instructions
  • Be interviewed by a ViaSource Solutions Recruiter and have questions answered about the best campaign for you, pay programs and hours of operation and select a campaign that is ideal for you and your schedule.
  • You may need to complete some assessments depending upon the campaign you are seeking to qualify for.
  • Get assigned to an unpaid training workshop for the campaign you have selected.
  • Agree to a simple but important set of rules as to how you will conduct yourself if you get hired; complete your Independent Contractor Agreements and completed various privacy and confidentiality policies and campaign specific documents
  • Graduate from training and begin work, recognizing that we look to you to meet the schedule commitments you make.
  • We pay weekly and it though it takes a little time to get you setup in the system, you get an invoice to approve each week (if you work that week) and are paid that week for as long as you are with ViaSource Solutions. Each campaign can have a different pay rate: by the minute, by the hour, hybrid by the hour with incentive compensation, strictly by commission, etc.

View open positions

View Our Current Openings

Please check back frequently as our open positions are updated often.