Our Solutions: Business to Business Solutions


ViaSource Solutions seeks to maximize the customer experience with every contact.

We provide a full range of capability – from customer acquisition and retention to technical support and customer service — with the quality and commitment that you expect.

Every organization needs new customers. ViaSource Solutions has the experience and discipline to provide sales-ready leads quickly and efficiently. Our advanced technology and highly trained agents allow us to deliver unparalleled quality and client service experiences. We work with your marketing team to create the appropriate campaign strategy including list acquisition, scripting, CRM interface/integration, call back management, phone and email follow-up. Our integrated approach to human resource acquisition, training and retention allows us to recruit industry specific talent best equipped for success for your particular campaign.

We work hard to not only meet, but consciously over-deliver on your company’s expectations. Our experienced management teams are staffed with professionals who deliver highly effective customer solutions by maintaining control of all areas of our operations.

Our Business to Business Solutions Include:

  • Customer Acquisition
  • Appointment setting
  • Lead Generation
  • Lead Nurturing
  • Inside Sales Outsourcing
  • Surveys
  • CRM/Database Follow-up and Lead Support
  • Inquiry Follow-up
  • Cross-Sell and Up-Sell
  • Channel Marketing
  • Sales Follow-up