Blog May 2012

ViaSource Solutions seeks to maximize the customer experience with every contact.

How the Work At Home Agent (WAHA) Model Benefits Mothers

Is the work at home agent model a good option for the work from home mom? The “bricks and mortar” call center business is being monopolized by goliaths in the industry and cheaper offshore options. Moving our contact center business to the cloud was a conscious decision for a number of benefits. One key benefit…

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